Shipping Policy
For our customers, the sections below set out processing, delivery, and tracking. This guidance applies to campcoolergear.shop. For help with this page, contact Support@campcoolergear.shop.
Details about processing and transit
Customers can rely on the following guidance from our store about processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. This section applies specifically to campcoolergear.shop. Questions about this section may be sent to Support@campcoolergear.shop.
Store guidance on returns after delivery
We publish this returns after delivery guidance for customers using this website. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@campcoolergear.shop or 401-623-1891. We will work with the carrier and provide an appropriate resolution under our Refund Policy. This section applies specifically to campcoolergear.shop. Questions about this section may be sent to Support@campcoolergear.shop.
Information covering tracking and addresses
Customers can rely on the following guidance from our store about tracking and addresses. Orders placed before 5:00 PM (store local time) enter the same-business-day processing queue when operationally possible. Customers remain responsible for taxes required by applicable law. This section applies specifically to campcoolergear.shop. Questions about this section may be sent to Support@campcoolergear.shop.
Information covering delivery issues
For purchases made through this website, our store applies the following guidance on delivery issues. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. This section applies specifically to campcoolergear.shop. Questions about this section may be sent to Support@campcoolergear.shop.
How we handle delivery area
This delivery area section covers orders and visits through this website. We currently deliver solely to addresses within the United States. Standard shipping is free. This section applies specifically to campcoolergear.shop. Questions about this section may be sent to Support@campcoolergear.shop.
Information covering delivery area
Customers can rely on the following guidance from our store about delivery area. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. This section applies specifically to campcoolergear.shop. Questions about this section may be sent to Support@campcoolergear.shop.
Merchant Information
Store name: our store
Email: Support@campcoolergear.shop
Phone: 401-623-1891
Physical address: 64 Ringgold St, Providence, Rhode Island, 02903, United States